Privacy Policy

What Information We Collect

We collect information that helps us provide you with the best possible service. This includes:

Identifying Information

We gather basic details when you fill out forms or contact us:

• Name: To identify and personalize your experience.
• Email Address: We can send confirmations, updates, and relevant promotions to your email.
• Phone Number: Used for appointment confirmations, reminders, and customer support.
• IP Address: We automatically collect your IP address for security, fraud prevention, and website analytics.

Website Interactions

We track data like pages visited, time spent, and clicks to improve your browsing experience.

Advertisement Interactions

When you click on our ads, we may collect basic engagement data to measure ad performance and relevancy.

Social Media Data

If you interact with us via Facebook or Instagram, we may collect public profile information to improve service continuity and communication.

Information Collected Via Forms

Booking a service or reaching out through our contact forms? We collect the details you provide, like name, contact info, and service interests, so we can respond promptly.

How We Use Your Information

We use your information to:

• Schedule appointments and confirm bookings
• Respond to questions or requests
• Send service updates, reminders, or promotional offers
• Improve website performance and user experience
• Monitor for suspicious activity and enhance security

Sharing and Disclosure of Your Information

Your trust is important to us. We only share your data when necessary:

Service Providers

We work with third-party vendors for things like website hosting, appointment booking, and payment processing. These partners only access the data needed to perform their services.

Legal Requirements

We may share information if required by law or legal request (e.g., court orders, investigations).

Marketing And Advertising Partners

We may use tools like Google Ads or Facebook to deliver personalized ads. These platforms may receive limited data to serve relevant promotions.

Business Transfers

If Cross Auto Detail NW is ever acquired, merged, or sold, user data may be transferred as part of the transaction.

Text Messaging Compliance

We do not share mobile phone opt-in data with third parties or affiliates for marketing. Information may only be shared with SMS service providers for communication purposes. Your consent will always be respected.

Cookies And Tracking Technologies

Our site uses cookies to remember your preferences, analyze traffic, and serve better content. You can manage or disable cookies through your browser settings at any time.

Third-Party Services And Links

We may link to external websites (e.g., product partners, service providers). Once you leave our site, their privacy policies will apply. We encourage you to review their terms before sharing any information.

Analytics Programs

We use tools like Google Analytics to understand how users interact with our site, things like page views, session duration, and click paths. This helps us optimize your experience.

Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from them. If you believe a child has shared data with us, please contact us immediately.

Changes To This Privacy Policy

We may update this policy from time to time. When we do, we’ll update the effective date at the bottom of this page. Please review this policy periodically to stay informed.

Contact Us

Have questions about this Privacy Policy or how we handle your data? Reach out to us:

• Phone: +13603896355
• Email: mitch@crossautodetailnw.com
  

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